Accessibility Compliance • US & EU

Every day your site isn't accessible,
you're
losing money and inviting lawsuits.

Inclusive Web exists for one reason: to close the gap between where your digital experience is today and where US and EU law requires it to be — before regulators, plaintiff attorneys, or your competitors do it for you.

96.3% of homepages have detectable WCAG failures. The average site carries 56.8 errors per page. The legal system is no longer looking the other way.

We didn't start Inclusive Web because accessibility was trending. We started it because the existing solutions were failing.

In 2020, the accessibility compliance market had a serious problem: it was dominated by automated overlay widgets — tools that promised one-click WCAG compliance but couldn't deliver it. Businesses paid for protection they didn't actually have. When the lawsuits came, those tools fell apart under legal scrutiny.

We built the alternative. Every audit we deliver is performed by IAAP-certified human experts using screen readers, keyboard-only navigation, and assistive devices — testing your site the way real disabled users interact with it. Not a scan. Not a widget. A defensible, evidence-based evaluation that holds up in court.

That's not a philosophy. That's why zero clients have lost an ADA case under our compliance programme, and why 98% of them never leave.

200+

Platforms Audited

$0

ADA Losses for Clients

98%

Client Retention Rate

300+

Teams Trained

1 in 4

US Adults with a Disability

Accessibility lawsuits aren't abstract. They're specific, expensive, and accelerating. Here's what the data shows for businesses that delay action.

What non-compliance actually costs you

4,600+

ADA Digital Lawsuits Filed in 2023

A 300% increase since 2018. Retail, healthcare, and financial services are the top three targets. Serial plaintiffs now use automated tools to identify non-compliant sites at scale.

$50K–$350K

Average Settlement Range

Legal fees, remediation costs, settlement payments, and brand damage. Most businesses settle quietly because fighting costs more — and the compliance gap is usually indefensible.

June 2025

European Accessibility Act Deadline

The EAA makes digital accessibility a legal requirement across all 27 EU member states. If you serve European customers, non-compliance will carry regulatory penalties starting this year.

What separates us from the tools that already failed you

Most accessibility vendors sell automation. We sell outcomes that survive legal scrutiny. Here's the difference in practice.

Legally Defensible Audits

Every report is timestamped, methodology-documented, and mapped to specific WCAG success criteria — structured as evidence, not a summary. When opposing counsel asks for proof of compliance, this is what you hand them.

📊

Continuous Compliance

Your site changes every time someone publishes a blog post, pushes a feature, or updates a CMS template. We monitor for regressions in real time — catching new violations before they become new legal exposure.

Human-Led, Not Scanner-Led

Automated tools catch roughly 30% of WCAG violations. The other 70% — keyboard traps, screen reader confusion, focus order failures — require a human with assistive technology. That's who runs our audits.

🌎

Full US + EU Jurisdiction

ADA Title III, WCAG 2.1/2.2, Section 508, EAA, EN 301 549, California Unruh Act, AODA — we consolidate your obligations across every market you operate in into one unified compliance strategy.

🔧

Developer-Ready Fixes

Every finding ships with the exact code location, a severity rating, the WCAG criterion violated, and a step-by-step remediation path. Your engineering team doesn't interpret our reports — they execute them.

🎓

Full US + EU Jurisdiction

We don't just fix your site — we teach your designers, developers, and content team to build accessibly from the start. Over time, you depend less on us. That's the point.

How an engagement works

Four phases. Clear deliverables at each stage. You'll never wonder what's happening or what comes next.

01

Discovery & Risk Scoring

We inventory every digital surface — website, web apps, mobile, PDFs — and score each against current regulatory requirements. You get a risk heat map showing exactly where your exposure is highest.

→ Deliverable: Risk Assessment Report

02

Expert Human Audit

IAAP-certified auditors manually test your platform using screen readers (NVDA, JAWS, VoiceOver), keyboard-only navigation, and magnification tools — documenting every failure with screenshots, code references, and severity ratings.

→ Deliverable: Full VPAT / Audit Report

03

Remediation Support

Your team receives a prioritised action plan organised by severity and effort. We work directly with your developers — reviewing pull requests, validating fixes, and re-testing against original findings until every issue is resolved.

→ Deliverable: Verified Remediation Sign-off

04

Ongoing Monitoring

Post-remediation, we continuously track your site for regressions, new content violations, and regulatory changes — so your compliance posture stays current through redesigns, launches, and CMS updates without another full audit cycle.

→ Deliverable: Monthly Compliance Dashboard

Built for the industries where the stakes are highest

We focus on sectors with the greatest regulatory exposure, the most active plaintiff bars, and the highest cost of non-compliance.

🏥

Healthcare

HIPAA + ADA Overlap

💻

SaaS & Technology

Enterprise Requirement

🏫

Education

Section 508 Required

🎨

Digital Agencies

Client Liability

🛒

Retail & eCommerce

Highest Lawsuit Volume

Legal & Finance

Fiduciary Duty

🏛

Government

Federal Mandate

📰

Media & Publishing

EAA Deadline Active

🏦

Financial Services

#1 Targeted Sector

🏨

Hospitality

Booking Flow Risk

What happens after we get involved

47 Critical Violations Found

"Our automated tools gave us a clean bill of health. Inclusive Web's manual audit uncovered 47 critical WCAG failures — three were active lawsuit triggers under ADA Title III. They didn't just identify the problems. They gave my engineering team an exact remediation roadmap, prioritised by legal risk. Every issue was resolved in 8 weeks."

MH

Marcus Henderson

VP of Digital — Healthcare Platform (200K+ Monthly Users)

ADA Lawsuit Dismissed

"We received an ADA demand letter on a Friday afternoon. By Monday morning, Inclusive Web had a complete remediation strategy in our hands and a legal-grade audit already in progress. Six months later, the case was dismissed. They turned what could have been a six-figure settlement into a compliance programme that now protects us proactively."

TP

Tanya Patel

COO — National Retail Brand (85+ Locations)

Every standard. Every jurisdiction. One partner.

We don't audit against a single framework and call it done. We map your full regulatory surface — US federal, state, and EU — so nothing falls through the cracks.

ADA Title III

WCAG 2.1 AA

European Accessibility Act (EAA)

WCAG 2.2 AA

EN 301 549

Section 508

California Unruh Civil Rights Act

AODA (Ontario)

The longer you wait, the more expensive this conversation becomes.

Inclusive Web exists for one reason: to close the gap between where your digital experience is today and where US and EU law requires it to be — before regulators, plaintiff attorneys, or your competitors do it for you.