Real-World Accessibility User Testing for Better UX
Test Your Digital Experiences With People Who Actually Use Them.
Have a Question?
What You Get?
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Human Insight
Clear, contextual feedback grounded in lived experience—not generic metrics.
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Diverse Perspectives
Testing sessions across various disabilities and assistive technologies.
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Actionable Results
You can act on videos, transcripts, and prioritized recommendations.
Why Real-User Testing Matters
Digital accessibility is about people, not just compliance. Automated scans and audits can catch obvious issues, but they can't tell you what it's like to navigate your site with a screen reader, or how cognitive load affects task completion. Only real users can do that.
We connect you with a diverse network of testers—blind users, those with mobility challenges, neurodiverse individuals, and more—who bring firsthand insight to your digital experiences.
At Inclusive Web, accessibility isn’t theoretical. We go beyond checklists and automated tools to deliver authentic user testing with people who identify as disabled, because true inclusion starts with listening.
Case Studies
Click to read more about how Inclusive Web helped audit and implement accessibility best practices for each of the case studies below.
Why Enterprises Trust Inclusive Web
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Strategic Accessibility Partner
We go beyond audits, offering ongoing guidance that helps you scale inclusion across digital products.
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Tested by People, Not Just Tools
Our testing involves individuals with lived disability experiences, revealing issues automation can’t detect.
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ROI Beyond Compliance
Accessibility improvements reduce risk, but they also expand market reach and improve brand reputation.
Frequently Asked Questions
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A real-life example is ensuring a checkout form works with screen readers so blind users can complete purchases, or providing captions on videos so people who are deaf can access content.
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The main types include:
Automated Testing – using tools to scan for common issues.
Manual Testing – expert review of code, design, and functionality.
User Testing – sessions with people with disabilities to reveal real-world barriers.
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An example would be testing a login form with a keyboard-only user to ensure it can be navigated and submitted without a mouse.
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Accessibility is based on WCAG’s four principles:
Perceivable – content must be available to all senses.
Operable – users must be able to navigate and interact.
Understandable – content and navigation must be clear and predictable.
Robust – content must work with assistive technologies.
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Key skills include knowledge of WCAG standards, HTML/ARIA coding, familiarity with assistive technologies, and the ability to identify usability barriers from both technical and user perspectives.
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Disability and Inclusion Imperative
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